The Agentic AI Operational Intelligence Platform

for ITOps, NOCOps and AIOps

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Agentic AI Accelerator Program (AAA)

Put AI Agents to Work!

One platform to design, operate, and observe AI agents - on-prem or cloud

Full-stack visibility via open standards or your ITOM stack—then pair with autonomous agents to cut noise and MTTR

  • Asset Health Reporting
  • Uptime Reporting
  • Anomaly Detection
  • KPI Forecasting
  • Alert Optimization Advisor
  • More...

Cross-domain correlation, noise reduction, RCA, forecasting, and safe remediation—human-in-the-loop when you want it

  • RCA
  • Incident Assignment
  • Anomaly Detection
  • Remediation Agent with Approval
  • DEX Analyst
  • More...

Single-pane operations across SD-WAN, branch/edge, campus, data center, and service-provider networks—model, validate, resolve

  • Network Config Compliance
  • Digital Twin
  • ACL Change Audit
  • Path Tracing Agent
  • Dependency & Impact Analysis
  • More...

Real-time inventory, utilization, dependencies, and lifecycle health to stay compliant, secure, and cost-efficient

  • SACM Asset Intelligence Analyst
  • Asset Lifecycle & Capacity Analyst
  • Asset Plan-of-Record
  • Asset Upgrade Spotter
  • More...

Activate outcomes across Splunk Core, Cloud, and ITSI—faster onboarding, cleaner data, richer insights, decisive action

  • Splunk SIEM
  • Data Prep & Ingestion
  • ITSI Analyst & Resilience
  • Service Desk
  • PlatformOps Analyst
  • Data Analyst
  • More...

Unify VAPT, SOC, and GRC with agentic speed—and governance you can trust. Shrink dwell time, prove control health, and automate safely

  • Automated Reconnaissance (VAPT)
  • Exploit Assistant (VAPT)
  • User Behavior Analysis (SOC)
  • Patch Prioritization (SOC)
  • Compliance Mapping (GRC)
  • Control Validation (GRC)
  • More...

Enterprise Grade AI Platform

From build to observe - guardrailed, auditable agents engineered for enterprise scale.

Support featured LLMs. On-Prem or Cloud. Seamless Integration. Nvidia Ready
Provides context caching for optimal token usage, allows LLMs to work with very large datasets.
Enforce safety, policy, and intent checks on every run-blocking non-compliant prompts and destructive actions-via seamless integrations with dedicated models and providers
Allow LLM access to your data and tools using MCP protocol. Built-in MCP server. Dynamically add new MCP tools with no-code.
Allow LLM access to your data and tools using MCP protocol. Built-in MCP server. Dynamically add new MCP tools with no-code.
Set of instructions for LLMs to process data and results tailored to your use case. Modifiable from UI. No code.
RBAC‑like scoping presents only persona‑relevant MCP tools and data to LLM, improving accuracy and governance.
From prompt to production agent—prototype in Copilot, iterate, then simply ask to create Agent with persona, tools, prompts, and workflow auto-packaged
No-code, drag-and-drop approach to easily build and operate agentic workflows. Built-in task library.

Operationalize AI Agents

with Full Lifecycle Management

Build • Operate • Observe — only on Fabrix.ai

AI Observability

Enterprise-wide Insights, Cost Insights, Visibility for every AI-interaction and more

One dashboard for AI across the business—teams, apps, and providers. See usage, spend, and outcomes at a glance, then drill into the details.

  • Snapshot by department/team/app/provider
  • Cost, requests, and tokens at a glance
  • Leaderboards: top users, agents, personas
  • Provider & model mix (share and trends)
  • One-click drilldowns from org → team → run

See where every dollar and token goes. Slice by model, team, user, persona, or agent—then drill into any run

  • KPI tiles: cost, requests, tools, tokens
  • Cost by LLM / user / persona / agent
  • Trends: volume & cost over time
  • Tokens: input vs. output, cache savings
  • Mix: provider share, agent vs. copilot, tool domains
  • Reliability: success rate, failed-run cost
  • Drilldowns: user & agent usage tables

Trace any run end-to-end—inputs, tools, models, outputs

  • Persona → Prompt → Context → Tools → LLM → Result
  • Payload view with redaction & PII masking
  • Retries/fallbacks, branching and loops
  • Latency breakdown per step; exportable traces

Make AI decisions transparent, auditable, and safe. Every run includes a clear decision trace with rationale, evidence, and policy checks

  • Chain of thoughts and reasoning
  • Tool call log with parameters and returned outputs
  • Prompt & context snapshots; full LLM input/output view (with redaction)
  • Run metadata: model/version, available MCP tools, selected persona & scopes

Pick the best model with proof. Run side-by-side “model shootouts” on your use cases and rank quality, cost, and tool-use—so choices are data-driven

  • A/B/C tests per use case
  • Metrics: accuracy, factuality, coherence, safety
  • Ops: tool calls, latency, tokens, $/result
  • Human ratings + ground-truth scoring
  • Leaderboards, recommendations, audit reports

Agentic AIOps Solution

Enabling Autonomous & AI Driven IT Operations

Prebuilt agents to go. Customize or create new.

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Cut through alert noise to explain what broke—and why. Correlates signals across tools to infer the most likely root cause, scope, and impact, with clear next steps

  • Probable root cause with confidence and evidence
  • Scope & impact: affected services, users, dependencies
  • Correlates metrics, logs, alerts, events, incidents
  • Uses topology & history to explain “why now”
  • Actionable remediation steps or handoff to Remediation Agent
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Route incidents to the right team—fast. Analyzes signals and history (similar tickets, services, past resolvers) to recommend the best assignment with confidence and rationale

  • Suggested assignment group/owner with confidence score
  • Evidence: matching services, components, change history, past resolvers
  • One-line incident summary + domain/category tags
  • Auto-route to ServiceNow/Jira/Slack (approval-gated)
  • Learns from reassignments and resolution feedback
  • Detects duplicates/parent-child and links accordingly
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Unified telemetry analytics—alerts, events, metrics, logs, incidents. Blends ML baselines with Gen-AI reasoning to flag anomalies, explain impact, and recommend next steps

  • Unified intake (Fabrix + ITOM/NMS/EMS)
  • ML baselines: seasonality, trends, change points
  • Gen-AI correlation: “why now,” likely cause, impact
  • Actions: threshold tuning, noise suppression, playbooks/tickets
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Executes fixes safely with human approval. Picks up RCA recommendations, creates an approval task (user/CAB/manager), and runs only after approval—fully logged and auditable

  • Intake from RCA Agent with proposed actions
  • Approval-gated execution (user/CAB/manager) with notifications
  • Runs RDAF no-code pipelines or hands off to Ansible/Terraform/Cisco NSO/BPA
  • Full logs & results for audit/traceability; status posted back to ticket/Slack
  • Post-execution verification and success/failure summary
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Daily snapshot of lifecycle + ops health. Reconciles CMDB/inventory with live telemetry to cut noise and surface actions

  • Retired Asset Detector: decommissioned but still sending data → suppress/remove
  • Upgrade Readiness: EOS/EOL, age, warranty, DEX → refresh/patch list
  • Monitoring Hygiene: ghost alerts, orphaned monitors, missing owners/tags
  • Stale/Unused: 60–90+ days no login/usage → reclaim/retire
  • Outputs: push to ServiceNow/Jira/Slack with savings impact

Fabrix.ai Joins The NVIDIA Inception Program

We are thrilled to avail the benefits and leverage critical relationships through the NVIDIA Inception Program

 
NVIDIA Inception Badge

How to Build a Business Case for AIOps in your Organization?

AIOps Operating Model & Its Economic Benefits

- ROI -

457

- Benefits PV -

$
6

- NPV -

$
5

- Payback -

4

Fabrix.ai in Media

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Fabrix.ai's Enterprise-grade Agentic AI Platform
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Image courtesy: Forbes Technology Council
How Fabrix.ai Redefines Observability from the Ground Up
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Fabrix.ai 5G Observability

Key Customer & Partner Engagements

Case Studies

See what customers are saying about Fabrix.ai
Apparel
Apparel
Athletic Apparel & Footwear Brand

How a Top Athletic Apparel & Footwear Brand Leveraged Network Asset Intelligence

Health Care
Health Care
Healthcare Provider

Leading Healthcare Provider accelerates Datacenter Consolidation with Digtal Asset Intelligence Solution

Telco
Telco
Telco Service Assurance

Customer is one of the largest Telecom service providers in the United States, with 100B+ revenue.

Incident
Incident
Incident Resolution

Large Retail Company in the US gains major time savings with Automated Incident Resolution

Alert
Insights
Alert Noise Reduction & Predictive Insights

Optimize IT Operations: Alert Suppression, Alert Deduplication and Forecasting

Recognized by Leading Analyst Firms

For Observability, AIOps & GenAI

Trending News & Insights

How Fabrix.ai is enabling Top-Tier IT Organizations

Discover How a Tier-1 Service Provider Transformed their Network with Our
AI-Powered Telco Service Assurance Solution

Fabrix.ai's (Formerly CloudFabrix) AIOps platform has already delivered significant value to Tata Communications. Correlating and deduplicating multiple events from disparate sources and triggering actionable alerts, has helped us in improving efficiency and productivity of engineers, said...

Robert Antonyraj
Vice President | Tata Communications

As application landscape is becoming increasingly complex with multi-cloud and hybrid environments, the enterprise maturity model needs to evolve from chaotic to reactive to proactive and predictive levels. Data is at the heart of this transition and Robotic Data Automation Fabric is paramount for this transformation. Cisco along with its portfolio of Appdynamics, Thousand Eyes and Intersight and along with top tier partners like Fabrix.ai (Formerly CloudFabrix) is well positioned to meet these challenges.

Gregg Ostrowski
Executive CTO | Cisco AppDynamics

IT is no longer a supporting function; IT is at the center stage of the digital ecosystem and is increasingly driving business value. The client's solution stack is becoming extremely complex with On-Prem, Hybrid, IaaS, PaaS and SaaS deployment models and AIOps is paramount to move to an Intelligent AI driven IT solution. IBM has comprehensive AIOps framework to discover, observe, analyze, prescribe using an open technology stack. We boast a wide ecosystem of partner solution including Fabrix.ai (Formerly CloudFabrix) and remediation and visualization solutions using IBM Technology such as Instana and Turbonomics.

Meenakshi Srinivasan
Partner, Global DevSecOps Practice at IBM Consulting

As our customers are going through their Digital transformation, several of the applications are getting redesigned to be cloud native with IaaS, PaaS, serverless as their hybrid underlying platforms. They are thus losing the visibility they had with their monolithic static application stacks, not to mention the deluge of data. This is driving the need for AIOps and why we have decided to partner with Fabrix.ai (Formerly CloudFabrix). Additionally building trust in AIOps boils down to defining KPI's and measuring the success against these KPI's whether they be improving MTTR (Mean Time to Resolution), Incident management, improving productivity and this begins with the data quality at hand

Girish Chandangoudar
Vice President, Happiest Minds

Fabrix.ai (Formerly CloudFabrix) will help to tell me where I have to refresh the infrastructure for performance and asset management reasons, three to five years out. And if I need to refresh part of the infrastructure, Fabrix.ai (Formerly CloudFabrix) showed me the cost in terms of capital and operational expenditures. I could just plug in a number, targeting 500 assets per year and Fabrix.ai (Formerly CloudFabrix) would provide all the relevant data. It is amazing!

Sr. Director
NetOps, Healthcare

Fabrix.ai (Formerly CloudFabrix) helps us to identify incident outliers, to better understand if it’s a repeated offense. We can review incidents over the same day, the last week, the last six months, or twelve months, or whatever timeframe is a priority, and see what’s been repeated and what’s not. We can also see what the root cause analysis for the incidents were and map these to changes made and code revisions across the infrastructure.

IT Director
Command Center, Financial

When I was pursuing my use cases for network and data center planning, I already knew that Fabrix.ai (Formerly CloudFabrix) could serve more of our stakeholders. When we introduced it to engineering and operations, they found more and more value, for instance in real-time incident and problem management, where Fabrix.ai (Formerly CloudFabrix) does a lot of magic in the background to put incidents in context. We’re increasingly hearing, ‘I don’t need to dedicate my people to a waste of manual effort. This tool can do it!

Sr. Director
Major Incident Management, Insurance

cfxCloud delivers strong value in the assimilation of preexisting monitoring and other toolset investments, so insights can be visualized more cohesively and more dynamically. Using cfxCloud, we exceeded what their vendors could do significantly—integrate both event and metric data and reduce the lag from two to three minutes to less than three seconds.

Sr. Enterprise Architect
Infrastructure Services, Telecom & Networking

Above all, what we liked about cfxCloud was the fact that it was outcomes-driven. Rather than just looking proactively at different data, which was itself of value, with cfxCloud we were able to take that up a level and relate what was happening to business outcomes and business objectives. That was good for our business because most CIOs we sell to are focused on business outcomes.

Practice Lead
IT Modernization & Transformation, MSP
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