AI Agents
Autonomous agents for Digital SRE/AIOps, Observability, NetOps and more.
Introducing AI Agent Catalog
Agent-0 (Copilot)
Build, manage, and command agents using natural language—turning intent into executable workflows without code. Your unified interface to interact with agents, ask questions, review actions, and collaborate with your team.
- Multi-Agent Orchestration: Coordinate agents to solve cross-domain tasks.
- Natural Language Interface: Ask questions and trigger workflows conversationally.
- Collaboration & Sharing: Share conversations and outcomes with your team.
- Tool & Persona Visibility: See tools, AI persona, and LLM per conversation.
- Execution Trace & Outputs: Review reasoning, outputs, and tools used.
Digital SRE/AIOps Agents
Automate the critical reliability engineering tasks from detecting silent failures to executing remediation scripts
- SRE Ops Exec Summary & Reporting Agent: Delivers concise reliability summaries and KPIs for SRE leaders.
- AIOps Exec Summary & Reporting Agent: Summarizes operational signals and incident trends for leadership.
- Anomaly Detection Agent: Detects abnormal patterns across metrics, logs, and events.
- Asset Health Reporting Agent: Tracks service and asset health to surface degradation early.
- Digital SRE – RCA Agent: Performs root cause analysis by correlating signals across the stack.
- Digital SRE – Remediation Agent: Executes approved remediation actions across apps, infra, and cloud.
- Syslog Insights Agent: Analyzes syslogs to surface error patterns and operational risks.
Observability Agents
Agents that actively look for anomalies by observing real-time massive telemetry data
- Agentic AI Observability Insights Agent: Tracks cost, token usage, and spend vs. allocation to provide clear usage insights.
- AI Observability Agent: Provides deep observability into the behavior and performance of autonomous agents on the platform.
- Observability Summary & Reporting Agent: Delivers on-demand and scheduled reports and dashboards via email, CSV, and more.
NetOps Agents
Agents that provide deep visibility into physical and virtual networks, ensuring connectivity and compliance without manual audits
- ACL Change Audit Agent: Audits firewall and ACL changes to flag risky or non-compliant updates.
- NetOps Exec Summary & Reporting Agent: Delivers concise network health and risk summaries for leaders.
- Network Change Risk Assessment Agent: Assesses blast radius and risk before network changes are applied.
- Network Config Compliance Agent: Checks configurations against policy and standards.
- RCA for Networking Issues Agent: Correlates network signals to pinpoint root causes of outages.
ServiceOps Agents
Bridge IT operations and service management by automating case handling, impact analysis, and resolution across tickets, services, and assets
- SACM Asset Ownership Agent: Identifies the right service/asset owner for each case using CMDB and service context.
- SACM Compliance Agent: Checks cases and changes against SACM rules to flag compliance risks and required approvals.
- Case Summarization Agent: Generates clean case summaries with key events, diagnostics, and next steps for faster resolution.
- KB Recommendation Agent: Recommends relevant knowledge articles based on case symptoms, history, and similar resolutions.
- Case Routing & Assignment Agent: Suggests best-fit queues and assignees using skills, workload, and impact signals.
DataOps Agents
Streamline data flows across the enterprise by always feeding high-quality, real-time data across all applications and services
- Data Prep & Ingestion Agent: Prepares, cleans, and ingests data from multiple sources to ensure reliable, real-time data flows.
- Exploratory Data Analysis Agent: Analyzes datasets to surface trends, anomalies, and patterns for faster insights.
- DataOps Exec Summary & Reporting Agent: Generates concise executive summaries and reports from live operational data.
SecOps Agents
Continuously analyze security posture across network, infrastructure, and identity—so teams focus on the risks that actually matter.
- CVE Risk Analysis Agent: Prioritizes vulnerabilities based on real exposure and impact.
- Threat & Recon Analysis Agent: Correlates threat intel and network signals to surface emerging risks.
- User Behavior Risk Analysis Agent: Flags anomalous identity activity and potential account compromise.
- Exposure & Patch Prioritization Agent: Maps reachable risks and guides patching by exploitability and impact.
BizOps Agents
Unify customer ops, revenue workflows, and financial insights with AI agents across Salesforce, Email, Teams, and ticketing. Turn scattered signals into timely actions for Case Management, RevOps, and FinOps.
- Case Management: Scan Salesforce, Email, and Teams to detect recurring customer issues and escalation risks.
- RevOps: Auto-analyze tickets and CRM activity to surface pipeline health and coaching opportunities.
- FinOps: Correlate usage, cost, and account signals to flag revenue leakage and margin risks.