Modern AI Powered Telco Service Assurance
Context & Challenges
Telco/CSP operators rely on evolving Packet Core and Transport networks to deliver critical communications services. These networks have rapidly adopted IP-based architectures, virtualization, SDN, and segment routing to support 5G, IoT, and cloud computing. As a result, traditional service assurance tools often struggle to manage escalating network complexity, ensure service quality, and enable new revenue opportunities.
Blind spots in network operations cost Telcos more than uptime — they cost trust and revenue
Data Overload: Struggling with unprecedented volume, variety, and velocity of network data.
Legacy Limitations: Outdated systems unable to support modern performance, fault management, and scalable solutions.
Multi-Vendor Complexity: Managing disparate systems across vendors and domains with inconsistent capabilities.
Operational Silos: Difficulty in integrating and consolidating network operations across cloudified infrastructures.
Analytics Gaps: Absence of predictive analytics and AI-driven automation for proactive network optimization.
Revenue Pressures: Ensuring consistent service quality while driving new revenue streams in a competitive market.
Innovating for a 5G, IoT, and Cloud-Enabled Future Amidst Complex Multi-Vendor, Multi-Layer Telco Networks
Fabrix.ai Telco Service Assurance unifies Observability and AIOps to deliver real-time insights, Auto-RCA, and intelligent automation. Powered by Generative AI, it enables conversational queries, copilots, and AI agents to streamline multi-vendor telecom operations.
Asset Intelligence
Real-time visibility into assets, dependencies and their lifecycle data. For Systems, Network & IT Planning Teams.
Learn More Fault & Management
Ensure real-time detection, processing and automated remediation of faults from diverse networks
Learn More Single Pane of Glass
Provides a unified view across network domains, eliminating data silos and enabling holistic network management.
Learn More Generative AI
Gen AI Copilot is revolutionizing many fields of computing, including IT and AIOps.
Learn More Automation
Telco service assurance automation ensures that telecom networks maintain high performance, reliability
Learn More Data & Tool Integrations
Data and tool integrations enable seamless connectivity between different platforms, applications, and services.
Learn More Customization & Extensibility
Custom extensions ensure compatibility with existing tools and workflows.
Learn MoreAsset Intelligence
Real-time visibility into assets, dependencies and their lifecycle data
- Discover underutilized, unknown, and abandoned IT assets
- Visualize app-to-infrastructure dependencies with agentless discovery
- Identify compliance gaps, EOL risks, and asset discrepancies
- Generate business risk scores from real-time asset posture
- Accelerate change management with accurate, complete change impact insights
- Track asset compliance to best practices, corporate IT controls and regulations
Fault Management
Ensure real-time detection, processing and automated remediation of faults from diverse networks
- SNMP traps processing and auto-clear
- Auto vendor MIB incorporation & data enrichment
- Syslog ingestion, auto enrichment with vendor Knowledgebase
- Auto incident creation, updates and resolution
- Fault deduplication and X-domain correlation
- Fault resolution insights with root cause inference
AIOps
Data-centric AIOps Platform for Hybrid Deployments Powered by Robotic Data Automation Fabric
- Correlate and Reduce Alert & Event Noise
- Diagnose & Resolve Incidents Faster Than Ever
- Proactive & Predictive Full-Stack Insights
- Modern DataOps
- Full Stack Mapping
- Observability & Automation Pipelines
- Build your own Dashboards & Services
Single Pane of Glass
Provides a unified view across network domains, eliminating data silos and enabling holistic network management.
- Enhanced Operational Efficiency
- Proactive Issue Resolution
- Improved Decision-Making
- Customer Experience Improvement
- Scalability and Flexibility
- Security and Compliance
- Multi-Vendor and Multi-Technology Support
Generative AI
Gen AI to deliver intelligence in every phase of operations lifecycle. Gen AI conversational interface supporting natural language queries and productivity improvements and labor savings. Agentic AI based agents to automate repetitive network operations and tasks.
- Support for both supervised & unsupervised models
- Conversational queries to support Gen AI use cases with RAG like Intent-based automation, Data-Centric, etc.
- Artifact Generation: Automate creation of artifacts - dashboards, pipelines.
- Training of AI/ML models for automated inferences
Automation
Telco service assurance automation ensures that telecom networks maintain high performance, reliability, and customer satisfaction by integrating automated monitoring, fault management, and service quality optimization.
- Automated Fault Detection and Resolution
- Real-Time Network Monitoring
- Self-Healing Networks
- Customer Experience Optimization
Data & Tool Integrations
Data and tool integrations enable seamless connectivity between different platforms, applications, and services. By integrating data sources and tools, businesses can improve efficiency, automate processes, and gain deeper insights through analytics.
- Improved Efficiency: Automating data transfer reduces manual effort and minimizes errors.
- Better Decision Making: Access to consolidated data enables more informed decision-making.
- Enhanced Collaboration: Teams can work with synchronized data across multiple tools.
- Scalability: Integrations allow businesses to adapt and expand their technological stack with ease.
Customization & Extensibility
- Tailored User Experience: Enables users to modify interfaces and workflows to suit their preferences.
- Increased Efficiency: Adapted systems streamline processes and reduce unnecessary complexity.
- Scalability: Solutions can grow with business needs through extensions and modifications.
- Seamless Integration: Custom extensions ensure compatibility with existing tools and workflows.
Fabrix.ai platform has been a game changer for us. It’s a single platform that gives us network visibility and control across domains, saving us millions. Plus, it integrates seamlessly with existing tools, making it easy to expand and manage our entire network ecosystem
- VP, IT & Network Services
Tier-1 Service Provider
Useful Resources
How CloudFabrix Telco Service Assurance Uses Multi-Protocol and Multi-Layer Correlation to Improve Service Delivery
Customer is one of the largest Telecom service providers in the United States, with 100B+ revenue.
